How It works

How Hiring a Private Investigator Works at True Investigation

Hiring a private investigator can often seem like a step into the unknown, but at True Investigation, we ensure a clear, professional, and transparent process. Here’s an inside look at how things work when you decide to engage our services.

Initial Assessment and Case Acceptance

Our journey together begins with a thorough evaluation of your case. At True Investigation, every case is first discussed in a group setting, comprising our experienced investigators. This initial step is crucial for us to determine if we can take on your case. Our team’s diverse expertise allows us to assess various aspects of the case, ensuring that we can commit to it with the highest level of professionalism and efficiency.

Client Communication and Clarification

Understanding your needs and concerns is paramount. That’s why we prioritize listening to all your questions and requests right from the start. Following our initial discussion, we schedule a second meeting on the same day. During this meeting, we provide detailed answers to all your queries, giving you a clearer picture of what to expect. Additionally, we present an estimated timeline and a cost breakdown for the investigation. This step ensures transparency and helps set realistic expectations.

Financial Arrangements

Once we agree to proceed, our payment structure is straightforward – 50% upfront and the remaining 50% upon completion of the mission. This approach balances the commitment on both sides and allows us to allocate resources efficiently to your case.

Regular Reporting

Communication doesn’t end with the commencement of the investigation. At True Investigation, we believe in keeping you informed every step of the way. Depending on the nature of the case, we provide daily reports at the end of each shift. In some scenarios, live reporting might be more appropriate. The frequency and type of reporting are tailored to your preferences and the demands of the investigation.

Experienced and Diverse Team

Our team is our strength. The investigators at True Investigation come from varied backgrounds, with many having a rich history in police work. This diversity extends to our nationalities as well; our team members hail from Thailand and other countries, enhancing our ability to blend seamlessly into different environments. This multicultural and multilingual aspect of our team is crucial for the nuanced and sensitive nature of private investigations.

Language Proficiency

To cater to a diverse clientele, we communicate fluently in English and Thai. In cases that require it, we also provide services in other languages. This linguistic flexibility ensures that we can interact effectively with various stakeholders and gather information efficiently.

Conclusion

At True Investigation, we blend expertise, experience, and empathy to provide you with the best private investigation services. From the moment you contact us to the successful completion of your case, we are committed to maintaining the highest standards of professionalism and confidentiality. With True Investigation, you can be assured of a process that is as transparent as it is effective, tailored to your unique needs and circumstances.